1
Fibre and Condition Assessment
Before any cleaning begins, we inspect each rug to identify its fibre type, backing, and colourfastness. This step tells us which method and solutions are safe, flags any pre-existing wear or staining, and helps us set realistic expectations for what the clean can achieve on your specific rug.
2
Deep Dust and Soil Removal
Rugs hold surprising amounts of dry soil deep in their pile, so we thoroughly remove loose dust and grit before wet cleaning. This prevents grit turning to mud during the wash, protects the fibres from abrasion, and gives the following treatment the best chance at a genuinely deep clean.
3
Gentle Wash and Controlled Drying
We apply a fibre-appropriate cleaning solution, work it through the pile, and rinse away suspended soil with attention to detail. Controlled drying then follows to protect the backing and prevent shrinkage, leaving the rug clean, refreshed, and safe to return to your floor.
1
Fibre and Condition Assessment
Before any cleaning begins, we inspect each rug to identify its fibre type, backing, and colourfastness. This step tells us which method and solutions are safe, flags any pre-existing wear or staining, and helps us set realistic expectations for what the clean can achieve on your specific rug.
2
Deep Dust and Soil Removal
Rugs hold surprising amounts of dry soil deep in their pile, so we thoroughly remove loose dust and grit before wet cleaning. This prevents grit turning to mud during the wash, protects the fibres from abrasion, and gives the following treatment the best chance at a genuinely deep clean.
3
Gentle Wash and Controlled Drying
We apply a fibre-appropriate cleaning solution, work it through the pile, and rinse away suspended soil with attention to detail. Controlled drying then follows to protect the backing and prevent shrinkage, leaving the rug clean, refreshed, and safe to return to your floor.